• Providing an understanding of what drives financial performance allowing the delegate to focus on activities that drive your business forward.
• An overview of the history of leadership theory and theoretical models with a view to making them directly relevant to your workplace.
• Highlight the importance of effective communication to leaders. Activities are used throughout to engage the students and to prove the reasoning for carefully considering their communication channels.
• Understand the principles and complexities in team creation, through team development and finally to a team performing well. Through activities and discussion the theory is brought out with thought provoking exercises to prove the relevance to them.
• Understand tools and techniques of how to solve problems effectively and efficiently. These are discussed with theories and related to the workplace by the experienced instructors.
• Describe and explain what performance management is, how it works and why it is important. Scenarios are used to demonstrate good, and bad performance management practice and delegates are encouraged to discuss their own examples.
• Ability to describe and explain their company's corporate strategy with reference to current theory and models.