Management Systems & 
Business Improvement Training
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Course Title:
Management Systems & Business Improvement Training

Course Code: PROF006

Course Overview:

Training Programmes Strategic Aims
The portfolio of courses offered are designed to emphasize the key role of management systems in assisting organisations deliver their strategic business objectives and also to provide a clear insight into business improvement tools. 
Training Course Style
•   Knowledge based presentations
•   Individual and group interactive work activities
•   Practical skills development workshops

Target Audience:

• Managers who are interested in achieving assurance 
• Individuals concerned with effective implementation of management systems
• Individuals charged with verifying compliance with business stakeholders requirements
• Individuals charged with implementing business improvement tools
• Individuals responsible for managing relationships with various organisational stakeholder such as Customers, Vendors and Contractors

Course Duration:

1. Awareness / Introduction (1 day)
2. Implementation (3 days)
3. Internal Auditing (3 days)
4. External Auditing (5 days)

Course Programme Summary of Content:

  • Training Topics

    1. Quality Management Systems (ISO 9001:2015)
    2. Environmental Management Systems (ISO 14001:2015)
    3. Occupational Health & Safety Management Systems (ISO 45001:2018)
    4. Business Continuity Management Systems (ISO 22301:2012)
    5. Energy Management Systems (ISO 50001: 2011; under revision)
    6. Asset Integrity Management Systems (ISO 55001:2014)
    7. Food Safety Management Systems (ISO 22000:2018)
    8. Integrated Management Systems
    9. Operational Excellence
    10. Risk Management (ISO 31000:2018)
    11. Contractor Management
    12. Incident Investigation & Learning
    13. Process & Product Safety
  • Training Programmes Key Benefits & Outcomes

    • Clear understanding of the fundamentals of Organisational Assurance and Governance  
    • Deep appreciation of the concept of management systems and business improvement tools
    • Effective implementation of management systems and business improvement tools, based on internal standards and best practice
    • Role of the concept of “Quality” in ensuring effective performance of organisations
    • Key clarity concerning how organisations improve performance by utilising improvement and learning techniques
    • Skill of verifying assurance and compliance of organisations, in addition to identification of improvements